Our story

Two brothers,
one love story.

How two brothers went from personalized gifts in 2023 to 10,000+ animated love stories delivered around the world.

2023 Founded
10,000+ Films delivered
4.7/5 Customer rating
5 Countries
From SketchMeUp to CustomLoveStory

It started with a single film.

In 2023, two brothers started an online shop called SketchMeUp — personalized physical products for European gifting, sold across Germany, France, Italy, the Netherlands, and Spain. The business grew quietly. Five languages, one small team, a lot of late nights packing parcels.

But the work kept pulling us toward the same thing: the gifts that made people cry were never the objects. They were the ones that held a story. A shared joke. A place that mattered. A moment only the two people in it remembered.

So in 2026, we launched something new — CustomLoveStory. The same obsession with real stories, but in a format that could finally hold them: a personalized animated film. That was the moment the market we'd been waiting for opened up — real gifts, the kind that make people cry, in a medium that had room for all of it.

We don't make keepsakes. We make the film they'll replay for years.

The journey

From one shop to ten thousand films.

2023
SketchMeUp founded

Started SketchMeUp with personalized physical products for European gifting markets.

2024
Europe expansion

Expanded across France, Italy, Netherlands, and Spain. Five languages, one small team.

2025
In-house pipeline

Built our own AI-assisted production pipeline. Delivery time compressed from weeks to days.

2026
CustomLoveStory launched

Launched CustomLoveStory. Personalized animated films for English-speaking markets. 10,000+ films and counting.

What we believe

Three things we don't compromise on.

Craft over speed.

Every film is reviewed by a human artist before it ships. No exceptions, no templates, no shortcuts.

Emotion over polish.

If it doesn't make someone cry — or laugh until they cry — we redo it. Emotion is the product.

Your story, yours.

We never reuse your photos, your story, or your film for marketing. Ever. Full stop.

How it's made

Part AI-assisted.
All human-crafted.

A hybrid process — built so the human stays in charge of every frame.

AI helps us generate visual drafts fast — early character sketches, lighting passes, rough storyboards. It compresses a week of busywork into an afternoon.

But every frame, every voice, every story beat is shaped by a human artist who has read your love story personally. They decide which moments stretch into a long shot. They decide if the joke lands. They decide when the film is finished.

That's why no two films feel alike. And it's why we still ship in days, not weeks.

1 — Storyboard, by hand
2 — Animated, frame by frame
3 — Delivered, in your inbox
The people behind the films

Small team. Loud hearts.

The Operator

Co-founder. Reads every customer email. Answers most of them before lunch.

The Art Director

Co-founder. Decides when a film is ready to ship — and when it isn't.

Plus a team of freelance animators, writers, and voice artists across Europe.

By the numbers

Three years,
ten thousand films.

10,000+
Films delivered
3 days
Average delivery
4.7/5
Customer rating
0
Templates used

Your story deserves
more than flowers.

Start yours in 15 minutes. Delivered in 24 hours.

Create your film

From $44.99 · Free revisions · Ships worldwide